Shipping & Return Policy

SHIPPING POLICY

Great news- shipping is FREE on all U.S. orders!

We use STANDARD shipping via United States Postal Office. EXPEDITED shipping is available at customer cost. Please indicate if you would like EXPEDITED shipping by emailing hello@fictioncosmetics.com within 24 hours of placing your order.

Once an order is placed, it is shipped within 48 - 72 hours. However, during holidays and periods of increased volume, processing can take up to five to seven business days. Once shipped, tracking information will automatically be emailed to you.

RETURN POLICY

At Fiction Cosmetics, we put you first and your satisfaction is our priority. We accept returns in exchange for a store credit for products that have not been open and/or used. If you received an incorrect order or damaged product, please email us at hello@fictioncosmetics.com within five (5) days from the date you received your order. If you received a delivery confirmation but did not receive your product, please email us within 48 hours from the delivery date.